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The # 1 Rule of Debt-Recovery: Time is of the Essence.
The probability of collecting an account 61+ day’s past due is only 60%. As a result, the account’s original dollar value has depreciated to 60% of the original balance. The older the account, the harder the collection of your money will be for any Agency.
CRA Debt-Collection Success Rate is 24% Higher than the Industry Average. **
Before hiring a debt collector, consider the following:
Can you accept possibly losing your customer for life?
Are you willing to risk having your customer warn others not to do business with you, based on their experience with your debt-collector?
Overly aggressive, hostile, or illegal debt collection practices lead to problems. CRA does not use these practices. What’s more, you choose the assertiveness-level you prefer from a Soft Audit approach, to moderate, and/or aggressive.
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